Shift Leader - Romeoville, IL
Romeoville,
IL,
United States
We are the pro shop located inside the Canlan IceSports Arena. If you love hockey, care about gear, and enjoy leading a team, this might be the job for you! We’re looking for a Full-Time Shift Lead to help run our hockey retail store and deliver an awesome experience to every customer who walks through the door.
The Details
- Full-time: 40 hours per week, typically 4–5 days
- Pay: $18–$24/hour + 1.5x overtime
- Weekly direct deposit
- Paid Time Off (PTO)
- Bonuses, sales commissions, and special vendor promotions
- Healthcare benefits
- Retirement plan
Evenings, weekends, and some holidays required
What You'll be Doing
Scheduling & Team Support
- Manage your monthly schedule
- Willing to cover & trade shifts
- Comfortable working morning & evening weekend shifts
- Sharpening Ice Skates
- Repairing Ice Skates
- Fitting/Selling Hockey Skates and Equipment
- Cashier Duties
- Stock Inventory
Customer Service & Store Culture
- Customer Service is our #1 Priority
- Create a fun & positive workplace is our #2 Priority
- Be Personable, Approachable, and Helpful with Customers
Technology & Communication
- Use POS Systems and Computers Daily
- Handle Special Orders & Online Sales
- Navigate inventory across multiple Locations
- Assist with inventory transfers
- Communicate via email, phone, and internal messgaing
- Use online resources to grow your hockey and equipment knowledge
Retail Sales
- Ensure every customer is helped
- Lead staff on daily tasks & projects
- Create clean, organized, & eye-catching displays
- Hold team members accountable for keeping the store looking great
Fitting, Maintenance, & Repairs
- Fit customers with the right equipment
- General maintenance and deodorizing
- Professional skate sharpening
- Skate blade profiling
- Skate repairs - Rivets, eyelets, blades, holders, tonuges, tendon guards
- Basic sewing - velcro, elastic, glove patches, etc.
What we are looking for?
- Retail experience (lead or keyholder experience is a plus)
- Strong hockey and equipment knowledge (or willingness to learn)
- Reliable, flexible, and team-oriented
- Comfortable leading others and taking initiative
If hockey is more than just a sport to you and you want to work in an environment where knowledge, teamwork, and customer experience matter, we’d love to hear from you.
Apply today with your resume and availability!
Our Product
What We Offer
Job Type
Full time.
40hrs/week.
Benefits
$18-$24/hr + 1.5 x OT.
Weekly direct deposit.
Paid Time Off (PTO).
Bonuses: Commisions, Annual, & Vendor Promotions.
Healthcare.
Retirement.
Employee Discounts.
Schedule
4-5 Shifts per weeks.
Weekday Afternoon & Evening Shifts.
Weekend Morning & Evening Shifts.
Location
Inside Canlan Icesports Arena,
Romeoville, IL